Digital payments on Pitchero: simpler admin, and low-cost fees
Collecting money is one of the most time-consuming jobs in grassroots sport, and it’s rarely the bit volunteers enjoy. Chasing bank transfers, handling cash, reconciling spreadsheets, and answering “have you got my payment?” messages can quickly become a weekly headache.
Pitchero’s online payment tools are designed to change that. They help clubs collect money in a modern, secure way that’s easy for members, while giving admins a clearer view of what’s been paid, what’s outstanding, and what’s coming next. Pitchero also reports that clubs adopting modern digital payment systems for membership fees collect more each year compared with offline collection or bank transfers.
Below is a simple overview of what online payments on Pitchero look like, what you can collect for, and how the Price Promise helps keep transaction costs competitive.
An overview of collecting online payments on Pitchero
Pitchero gives your club the ability to collect payments directly through your club website and apps, using trusted payment providers. UK clubs can use Stripe for card payments and wallet payments, and can also use GoCardless for Direct Debit and instant bank payments.
From a volunteer/admin perspective, this means:
- Payments can be set up and collected online (instead of manually chased).
- Clubs can direct different income streams to different bank accounts (for example, junior vs senior income), by connecting multiple payment provider accounts if needed.
- Transaction fees are kept low, are transparent and based on factors like your package, VAT status and charity status.
If you’re already on Pitchero, you can find the tools in your club admin dashboard under Payment Tools.
What your club can sell or collect payments for
One of the biggest benefits of Pitchero’s payment tools is flexibility: you’re not limited to a single “membership” payment. Clubs can collect online payments for practically anything the club needs to run smoothly.
Examples include:
- Membership fees
- Match fees
- Club kit
- Tickets
- Events
- Tours
- Fundraising
- Sponsorship
- (And more, if your club can charge for it, you can typically collect it online)
That flexibility matters because it helps you reduce the number of different tools you use, and gives your members one consistent place to pay.
Easier for members: pay via the website or the mobile app
The best payment system is the one members will actually use. Pitchero makes it simple for members and parents to pay where they already engage with your club on the website or via the Pitchero Club App.
That means:
- Members can pay quickly without needing to search through messages for bank details.
- Payments can be made using convenient options like Apple Pay and Google Pay which is especially helpful for busy parents paying on the go.
- Fewer “can I pay later?” conversations, because the process is fast and familiar.
For clubs, that usually translates to fewer late payments and fewer follow-up messages, and more time back for volunteers.
Low-cost transactions and Pitchero’s Price Promise
Processing fees matter. At grassroots level, every pound counts. Pitchero is focused on keeping transaction fees as low as possible, and making them easy to understand.
UK transaction fees vary based on:
- Charity status
- VAT status
- Your Pitchero package (Standard or Pro)
- Payment method/provider (Stripe Connect Express or GoCardless)
Pitchero offers a Price Promise / fee guarantee: Pitchero will beat the payment processing fees offered by other club website payment providers (subject to criteria).
To qualify, your club typically needs to be processing over £25,000 per year in online payments and provide a detailed quote from another provider.
The goal is straightforward: help clubs move away from cash and manual bank transfers without feeling like they’re sacrificing too much to transaction fees, and make sure you’re not paying more than you need to.
To learn how this Price Promise will benefit your club, book a call with a Pitchero Account Manager today - Click here to book your call.
Getting started (whether you’re already on Pitchero or not)
If your club already uses Pitchero: now is a good time to review what you’re collecting by bank transfer or cash, and move them online. You’ll quickly see the admin benefits.
If you’re not yet using Pitchero: online payments are one of the quickest ways to modernise how your club runs, because they reduce time spent chasing, improve the member experience, and make income easier to track. Register your club today.
However your club operates today, the aim is the same: less manual admin, smoother collecting, and a better experience for everyone who keeps the club going.